We established Waveney Windows in 1977. Since then our company has carried out thousands of installations throughout Suffolk, Norfolk, East Anglia and parts of the UK. We genuinely take great pride in the high quality of our products and the commitment of our staff, who provide excellent customer service.
In 1996 we joined the Consumer Protection Association (CPA) and became able to provide our customers additional protection in the form of an insurance backed guarantee and deposit indemnification on all our products. The CPA is an independent and highly regarded trade body that also provides us with a quarterly report of feedback obtained directly from our customers. By constantly acting on this feedback, to date, we have maintained exemplary grades, which helped us win the CPA National Consumer Protection Award in 1999, and safeguards our valued reputation into the future.
All of our skilled designers are experienced which will prove critical when making recommendations and important decisions. We believe in the need to treat you and your home with respect. Inconvenient phone calls and unwelcome visits are not on our agenda. We know providing the service and aftercare we promise from the start will safeguard our excellent reputation.
With all of this in mind you can rely on us to delivery. Please contact us, we would be delighted to discuss your requirements!
For all our windows we now use UNISOFT Clarity Plus sealed units which feature;
1) Low iron (Extra Clear Glass) for improved clarity
2) Warm edge spacer technology which increases insulation
3) Softcoated Low Emissivity glass which helps achieve the highest energy rating for superb insulation
4) 10 Year Sealed Unit Guarantee
What is FENSA? – FENSA stands for Fenestration Self Assessment Scheme. It is an administration and inspection scheme, the outcome of discussions between the Government, the Glass and Glazing Federation and Industry.
FENSA registered companies are permitted to self certify their own work. However random inspections are carried out during and after installation. Inspectors are checking for : Escape – In case of Fire Use of Safety Toughened Glass Ventilation Structure, and Access and facilities for disabled people. Any installation done by a firm which is not registered to self-certify, or done as a DIY project by a householder, will need full local authority approval under the Building Regulations.